This page is a resource centre for VIPCare members to download knowledge base documents The documents are in PDF format and will require Adobe Acrobat to be installed on your computer Installation, Covers installing of the main program as well as workstations Installing when using remote access, In some cases when accessing remotely using a VPN a special install is required End of period routines, rolling over debtors, closing off monthly periods Call Manager usage, instructions on using the Call Manager for broadcasting letters, emails etc. Create new business, Create a new company folder for separate data management Report form design, All printed output goes through the report designer, even invoices. The look of these can be altered User defined reports, This is used to add a special report into a client's system Mail host settings, To send mail from the program this must be set first Warning - disk caching, If disk caching is turned on (the default in Wndows XP) serious corruption may result Backing up to a workstation, This is an automated way to run a scheduled backup across a network BAS (Australia), Business Activity Statement instructions GST on invoice, Explains about invoicing and GST GST options, An explanation of various GST options Credit multiple invoices Refunds,  Dealing with refunds and how it works Head Office, Customers with a head office and how to deal with it Payment Runs, How to do supplier payments in a run sequence
	The best solution for job control, workshops and parts distribution coupled with real world business accounting. AstarlaWorks Premier and our VIPCare concept of client support ensure the ongoing smooth running of your business.